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Privacy policy

Effective July 22, 2025

Information We Collect

We collect information you provide when creating an account such as your name, email address, username and password, as well as information automatically collected about your device and how you use our app to help us improve our services. You may also choose to provide additional optional information like profile details or location data to enhance your app experience.

Account Information

When you create an account, we collect basic information such as your name, email address, and chosen username and password.

Device and Usage Information

We automatically collect information about how you use our app, including your device type, operating system, and app usage patterns to help us improve our services.

Optional Information

You may choose to provide additional information such as profile details or location data to enhance your experience with our app.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions and send related information, send you technical notices, updates, security alerts, and support messages, respond to your comments, questions, and customer service requests, monitor and analyze trends, usage, and activities, personalize your experience and provide content and features that match your interests, facilitate social features and user interactions, detect, investigate, and prevent fraudulent transactions and other illegal activities, and comply with legal obligations.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including cloud hosting providers, payment processors, analytics providers, customer support platforms, and marketing and advertising services.

Legal Requirements

We may disclose your information if required to do so by law or in response to legal process such as subpoenas or court orders, government requests, requests from law enforcement, or to protect rights, property, or safety.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption of data in transit and at rest, secure servers, regular security assessments, access controls, and employee training on data protection. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required for these purposes, we will delete or anonymize it securely in accordance with applicable laws.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You may request access to your personal information and request a copy of your data in a portable format.

Correction and Updates

You may update or correct inaccurate personal information and complete incomplete personal information.

Deletion

You may request deletion of your personal information, subject to certain exceptions, and delete your account through the app settings.

Restriction and Objection

You may restrict or object to certain processing of your information and opt-out of marketing communications.

Withdrawal of Consent

You may withdraw consent for processing based on consent, though this will not affect the lawfulness of processing before withdrawal. To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Children's Privacy

Our service is not directed to children under the age of 13 (or the minimum age required by local law), and we do not knowingly collect personal information from children. If you believe that a child under 13 has provided us with personal information, please contact us at relax@software-lounge.com. We will promptly take steps to delete such information from our systems in compliance with applicable laws, including the Children's Online Privacy Protection Act (COPPA) or similar regulations in your jurisdiction.

Third-Party Links and Services

Our app may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Push Notifications

We may send you push notifications through our mobile application. You can deactivate these notifications by changing your notification settings on your device or through the app settings.

Analytics and Advertising

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time and will notify you of any changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, and sending you a notification through the app or via email for material changes. Your continued use of our service after any modifications indicates your acceptance of the updated Privacy Policy.

User Rights

You have the right to access, correct, update, or delete your personal information. If you would like to exercise these rights, please contact us at relax@software-lounge.com. We will respond to your request in accordance with applicable data protection laws.